Modify Direct Debit Mandates

Introduction

The Direct Debit Mandates module allows a customer to create or amend or view direct debit mandates issued for a particular account. Customer can also cancel a particular mandate as well as accept or reject a mandate if the mandate is waiting for customers’ acceptance.

Navigation

  • Click Modify link  in View Direct Debit Mandates screen in View Operative Accounts screen.

  • The Modify Direct Debit Mandates screen is displayed.

What you can do

The table below provides a brief description of the data that should be entered on the screen and the functions you can perform:

Note:

Only those records whose status is Active or Future Dated will be allowed to be modified,  else an error message You can modify only ‘Active’ or ‘Future Dated’ mandates will be displayed.

 

Field

Description

Account Number

Display

Displays the account number for which the direct debit mandate is requested.

Mandate External Reference Number

Display

Indicates the reference number pertaining to the mandate.

Start Date

Mandatory

Date

Select or type the date from which mandate has to be active.

Note:

  1. The format for the date will be as per the format specified by the user in personal profile.

  2. If Start Date is a past date, an error message Start date cannot be a past date will be displayed.

End Date

Mandatory

Date

Select or type the date till which the mandate has to be active.

Note:

  1. The format for the date will be as per the format specified by the user in personal profile.

  2. If End Date is less than the Start date, an error message End Date cannot be less than Start date will be displayed.

Remarks

Optional

Alphanumeric / 255

Type the remarks related to the mandate.

Note:

If the user enters more than 255 characters, a message Size of remarks should not be more than 255 characters will be displayed.

Frequency

Mandatory

Drop-down

Select or type the frequency in which the mandate has to be executed.

Valid Values:

  • Daily

  • Weekly

  • Fortnightly

  • Monthly

  • Quarterly

  • Yearly

  • Every N Days

Number of Days

Co-mandatory

Numeric / 3

Type the number of days after which the mandate has to be executed, in case of Every N Days.

Note:

This field becomes mandatory, if the frequency selected is Every N Days.

Other Party Details

Existing Other Party

Optional

Option Button

Select one of the existing other parties from the list, or type the details of a new adhoc payee.

Other Party Type and Name

Co-mandatory

Drop-down

Select the type of  the other party from the drop-down list, based on the value selected, lookup will list the other parties.

Valid Values:

  • Personal Payees

  • Employees

  • Payment billers

  • Presentment billers

Note:

  1. This field will be mandatory if the user has selected the option button for existing payee.

  2. Once user selects a payee then the name of the payee will be displayed on the mandates screen.

  3. If user selects Payment Billers or Presentment Billers, then the list of appropriate biller will be shown to the user.

Adhoc Other Party

Optional

Option Button

Select the option button, if the details of new adhoc other party has to be captured.

Name

Co-mandatory

Alphanumeric / 80

Type the name of the new adhoc other party.

Note:

This field becomes mandatory, if the Adhoc Other Party field is selected.

Other Party Account Number

Co-mandatory

Alphanumeric / 34

Type the account number of the new adhoc other party.

Note:

This field becomes mandatory, if the Adhoc Other Party field is selected.

Network and Bank Identifier

Co-mandatory

Drop-down / Alphanumeric 12

Select or type the network and bank identifier code of the other party’s bank.

Note:

  1. This field becomes mandatory, if the Adhoc Other Party field is selected.

  2. If user doesn’t enter Network, an error Please select a network will be displayed.

  3. If user enters invalid bank identifier and click the Submit Online button, then error message Invalid Bank/Branch identifier or network will be displayed.

  4. If there is only one network available, network field will not be displayed to the user.

Address Line 1-3

Mandatory

Alphanumeric / 50

Type the address of the new adhoc other party.

Note:

  1. This field becomes mandatory, if the Adhoc Other Party field is selected.

  2. The Address line 2 and 3 are optional fields.

  3. If the address line 1 is not entered for Adhoc Other Party, an error message Address Line 1 is mandatory for adhoc other party will be displayed

Zip code

Optional

Alphanumeric / 9

Type the zip code of the new adhoc other party’s address.

Note:

This field becomes mandatory, if the Adhoc Other Party field is selected.

Country

Optional

Drop-down

Select or type the country of domicile from the list.

Note:

This field becomes mandatory, if the Adhoc Other Party field is selected.

Amount Details

Amount Type

Mandatory

Option Button

Select or type  the appropriate value to select whether the amount type is fixed or variable.

Valid Values:

  • Fixed

  • Variable

Amount

Co-mandatory

Amount

Type the amount of payment.

Note:

  1. This field is mandatory, if Amount Type is Fixed.

  2. The Currency label will be defaulted with Debit Account Currency and will not be editable.

Minimum Amount

Co-mandatory

Amount

Type the minimum amount to be debited, if the Amount Type is Variable.

Note:

  1. This field is mandatory, if Amount Type is Variable.

  2. The Currency label will be defaulted with Debit Account Currency and will not be editable.

Maximum Amount

Co-mandatory

Amount

Type the maximum amount to be debited, if the Amount Type is Variable.

Note:

  1. This field is mandatory, if Amount Type is Variable.

  2. The Currency label will be defaulted with Debit Account Currency and will not be editable.

  3. If maximum amount is less than the minimum amount, an error message Maximum amount cannot be less than minimum amount will be displayed.

First Payment Amount

Optional

Amount

Type the first payment amount to be debited, if the Amount Type is Fixed.

Note:

This field can be captured only if the first payment of the mandate is different from the fixed amount.

Last Payment Amount

Optional

Amount

Type the last payment amount to be debited, if the Amount Type is Fixed.

Note:

This field can be captured only if the last payment of the mandate is different from the fixed amount.

First Payment Date

Co-mandatory

Date

Select or type the date on which First Payment will be paid for the mandate.

Note:

  1. This field is mandatory in case First Payment Amount field is specified.

  2. The literal will contain the preferred date format of the user.

  3. The format for the date will be as per the format specified by the user in personal profile. Else an error message Date entered is Invalid will be displayed .

Last Payment Date

Co-mandatory

Date

Select or type the date on which Last Payment will be paid for the mandate.

Note:

  1. This field is mandatory in case Last Payment Amount field is specified.

  2. The literal will contain the preferred date format of the user.

  3. The format for the date will be as per the format specified by the user in personal profile. Else an error message Date entered is Invalid will be displayed.

  4. If Last Payment Date is less than First Payment Date, an error message Last payment date should be greater than first payment date will be displayed .

 

Click

To

Submit

View the preview screen and confirm submit.

Back

Return to the previous screen.