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Introduction |
This option allows to report damaged cards to the bank. The user can submit a request to obtain a new card as replacement for the damaged card. |
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Navigation |
The following is the navigation for this option:
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What you can do |
The table below provides a brief description of the data that should be entered on the screen and the functions you can perform: |
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Field |
Description |
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Card Number |
Select the credit card from the drop down menu, which has to be hotlisted and reissued. This is a mandatory field. |
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Remarks |
Specify if new card is to be sent to different address in this column. |
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Click |
To |
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Submit to Relationship Manager |
Submit the linking request. Enter user name and transaction password to confirm the submission. For offline submission, the request is processed after a period of time as indicated by the bank. |
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Back |
Return to the previous screen. |