Report Lost Credit Card

Introduction

This option allows the user to report the loss of credit card linked to internet banking account. The bank interfaces with its credit card system and suspends further transactions for the card marked as lost . A new card can be obtained by producing a written letter to the bank intimating the loss of the card.

Navigation

The following is the navigation for this option:

• Click Report Lost Credit Card in the View Credit Cards screen.

• The Report Lost Credit Card screen is displayed.

What you can do

The table below provides a brief description of the data that should be entered on the screen and the functions you can perform:

Field

Description

Card number

Select the credit card from the drop-down, which is lost, to be hotlisted. This is a mandatory field.

Remarks

Specify if the new card is to be sent to different address in this column.