View Past Statements

Introduction

This option allows to view credit card statement for any previous month and year. The statement details include credit card details, credit card statement, domestic and international transaction details for primary and add on card and reward point details.

The card details with past statement and transaction details of both primary and add on credit card are displayed on the screen.

If past statement details are not available for the selected card, the message ‘No Past Statement Details Available’ is displayed.

If transaction details for the selected credit card are not present in the e-Banking database, then the past statement details will be displayed on screen with no transaction details.

Navigation

The following is the navigation for this option:

  • Click View Past Statement in the Credit Cards screen.

  • The View Past Statements screen is displayed.

What you can do

The table below provides a brief description of the data that must be specified on the screen and the functions you can perform:

Field

Description

Customer Name (CCY) -  (Card Number)

Month

Select the month for which the statement has to be displayed, using the drop-down list.

Year

Select the year for which the statement has to be displayed, using the drop-down list.

 

Click

To

Search

Retrieve the statement relevant to the specified criteria. It is displayed in the below table.

Reset

Refresh the screen without the specified query criteria (where results have not been displayed) or to reload the screen with the latest results for the criteria specified.

Back

Return to the previous screen.

 

Field

Description

Customer Name (CCY) -  (Card Number)

Note:

All are display fields.

General Details

Name

The customer name.

Address

The address details of the customer.

Telephone

The contact details.

Card Type

The type of card held by the customer, whether gold or silver.

Card Issuer

The card issuer, whether mastercard, visa and so on.

Status

The status of the card whether it is Active, Inactive

Balance Details

Total Credit Limit

The total credit limit sanctioned on the card.

Available Credit Limit

The credit limit available to the user

Total Cash Limit

The total cash limit sanctioned on the card.

Available Cash Limit

The cash limit available to the user.

Minimum Amount Due

The minimum amount due for the billing cycle.

Last Billed Amount

The bill amount as per the users last billing.

Payment Due Date

The date on which the bill payment is due.

Billing Date

The date on which the bill is issued.

Total Amount Due

The total amount due from the user.

Previous Balance

The previous bill carry forward balance due from the user.

Purchases

The total purchases done by the user in the billing cycle.

Cash Advances

The Cash advances the user has availed of.

Payments and Credit

Any payments or credit done during the billing cycle.

Late Payment Charges

The charges in case of previous late payment of the bill.

Service Charges

Service charges applicable on charges.

Reward Point Details

Opening Balance

The opening balance of the reward points for the current bill.

Earned During the Month

The number of points earned during the current billing cycle.

Redeemed During the Month

If points have been redeemed in the current Billing cycle, will be displayed.

Closing Balance

The net closing balance of the reward points for the current billing cycle.

Transaction List

Credit Card Number

The credit card number is displayed.

Transaction Number

The reference number of the transaction.

Transaction Date

The date on which the transaction has been done.

Posted Date

The date on which the transaction has been posted.

Amount in Billing Currency

The transaction amount is displayed in the currency in which the Bill is generated.

For Example:

The purchase would have been done in USD, but since the bill is generated in INR currency, the amount due in INR currency will be displayed.

Original Currency

The currency in which the actual transaction was done.

For Example:

As per above, USD will be displayed.

Original Amount

The original value of the transaction in the original currency.

Transaction Remarks

The remarks or description about the transaction

 

Click

To

Page Go

View the list of accounts in that page.

Note:

If there are multiple number of pages for displaying the list,  then the desired page number can be provided and click Go. The list of accounts in that page is displayed.

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View the previous screen.

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View the next screen.

Download Details As

The details displayed can be downloaded by the retail user in the required format as given in the drop-down.

Back

Return to the previous screen.