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Submit to Relationship Manager

Introduction

This screen displays the details of the renewal request submitted by the customer. These details include:

  • deposit account number

  • renewal instructions

  • committed amount

  • instructions for interest calculation

  • interest calculation period

  • fixed deposit branch renewal

  • FD renewal period

  • remarks

  • service charge debit account

The customer has the choice of downloading the notice details in the desired format.

Navigation

The following is the navigation for this option:

  • Click Submit to Relationship Manager button in Renew Top-up Deposit screen.

  • The Preview Confirmation Details screen is displayed.

What you can do

The table below provides a brief description of the data that must be specified on the screen and the functions you can perform:

Field

Description

Note:

All fields till Service Charges are display fields.

Renew Fixed Deposit

The top up deposit account number that would be renewed.

Renewal Instructions

The instructions provided by the customer during renewal of the account request.

Committed Amount

The extra amount for renewal, if any.

Instructions for Interest Calculation

The interest calculation type opted by the customer during renewal request.

Interest Calculation Period

The interest calculation period opted by the customer during renewal request.

Fixed Deposit Branch Renewal

The branch for fixed deposit renewal.

FD Renewal Period

The fixed deposit renewal period.

Transaction Remarks

The transactions remarks entered by the customer during renewal request.

Service Charges

The account number along with service charge amount for charging.

Confirmation Details

User Id

Specify the internet banking user ID. Customer can select the type of authorization mode like:

  • Transaction password

  • Secure token password

  • SMS based mobitoken

  • Device based mobitoken

  • Digital Signature

If the customer selects SMS based mobitoken, then the customer has to click Generate Token button to generate the token which would be received on the registered mobile number.

 

Click

To

Submit

Submit the above record to the Relationship Manager within the e-Banking application. After submission, an appropriate message would be displayed to the customer based on successful or failure processing of the request.

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