View Direct Debit Mandates

Introduction

The Direct Debit Mandates module allows a customer to create or amend or view direct debit mandates issued for a particular account. Customer can also cancel a particular mandate as well as accept or reject a mandate if the mandate is waiting for customers’ acceptance.

Navigation

• Click View Direct Debit Mandate link  in View Operative Accounts screen.

• The View Direct Debit Mandates screen is displayed.

What you can do

The table below provides a brief description of the data that should be entered on the screen and the functions you can perform:

Field

Description

Select

Option Button

Select the button to select a particular mandate from the list.

Mandate Reference ID

Displays the mandate reference number. Displays the details of the mandate on clicking the Mandate Reference ID.

Mandate Version Number

Displays the mandate version number which is fetched from the host system.

External Mandate Reference

Displays the external reference number of the mandate.

Other Party Name

Displays the other party name in the mandate.

Status

Displays the status of the mandate fetched from the host system.

More action

Drop-down

Select the appropriate value from the list to perform the action.

Valid Values:

• Accept Direct Debit Mandate.

• Reject Direct Debit Mandate.

• Cancel Direct Debit Mandate.

Go to Page

Numeric

Type the screen number of the record to which user wants to visit.

Download Details As

Drop-down

Select or type the option in which the download file has to be generated.