Retail Balance and Transaction Information
    Process Flow
    Setup
    Retail User Activities
       Balance & Transaction Information
          Account Summary
          Operative Accounts
             Closed Operative Accounts
             Open an Operative Account
             View Transaction History
             View Mini Statement
             View Flexi-Fixed Deposit Links
             Inquire on Temporary Overdraft
             Inquire on Lien
             View Nominee Details
             View or Stop Issued Cheques
             View Clearing Instruments
             Request New Cheque Book
             Request Doorstep Banking
             View Withdrawal Notices
          Deposit Accounts
          Loan Accounts
          Credit Cards
          Other Bank Accounts
          Investment Management- Demat
          TDS Details
          eStatements
       Personal Financial Management